You moved into a home with an existing security system
Sometimes when people close on a house, a home security system is already in use. All the devices work, are installed in the right spaces, and are ready to go. In this instance, you might discover that you have to call and establish a new service contract. A Vivint professional will still show up to make sure there are no compatibility problems, and they may offer options on upgrades. It's a quick visit, and you can have your monitoring set up without having a bill for any new devices -- unless you make additions.
The previous owners can give an existing Vivint contract to you for a small set-up cost to make the transfer simpler. If the owners are downsizing to an apartment or retirement community, turning over the Vivint service may be an addendum of the sale.
You want to move and take your old components with you
You may need to bring along your old Vivint system with you to a new house when you move. That’s fairly easy to transfer, as modern alarms and smart devices are wireless. You can remove each alarm or camera by yourself or call a professional expert to take care of your devices. Then our installers will set up the same devices -- and any additions you want to make -- in the new place. Your home security contract will remain the same.